Returns

Effective September 28, 2026

Electronics pallets are sold as individual lots with the condition and inspection limits described in their listings. We do not accept returns or exchanges for a change of mind, resale results, or risks disclosed in the listing.

If there is a problem with your order

If your pallet is not delivered, a different pallet is supplied, or the lot materially differs from its description, email support@pallettime.com with your order or pallet ID, a description of the issue, and photos if available. We will review the details and respond with the available resolution. Do not ship a pallet back without instructions from us.

Condition expectations

Customer returns may have damage, missing parts, or nonworking devices. “Untested” means functionality has not been verified. A specific listing’s disclosed condition and contents govern that lot; images may show only part of it. This policy does not limit rights that cannot be waived under applicable law.

Read Refunds, Shipping, and Sale terms.